Administrative & E-Commerce Support Specialist

Join Chouelle Fashion House as an Administrative & E-Commerce Support Specialist in beautiful Bali! We’re looking for a dynamic and detail-oriented professional to provide comprehensive administrative support while managing our growing e-commerce operations. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a passion for fashion and customer service.

At Chouelle Fashion House, we are a vibrant and innovative fashion brand dedicated to bringing you the latest trends in Indonesian fashion. Our team is passionate about creating stylish, high-quality clothing that resonates with our diverse customer base. As an Administrative & E-Commerce Support Specialist, you will play a crucial role in ensuring our operations run smoothly, from managing customer inquiries and orders to handling administrative tasks that keep our business running efficiently.

📋 Tanggung Jawab Pekerjaan

• Manage customer inquiries and orders, ensuring timely and accurate responses.
• Assist in the day-to-day operations of the e-commerce platform, including inventory management and order fulfillment.
• Handle administrative tasks such as data entry, scheduling, and document management using tools like Microsoft Office and Google Workspace.
• Provide excellent customer service by addressing customer concerns and resolving issues promptly.
• Collaborate with the marketing and sales teams to support promotional activities and campaigns.
• Monitor and analyze sales data to identify trends and opportunities for improvement.
• Maintain a high level of accuracy and attention to detail in all tasks.
• Stay updated with the latest trends in fashion and e-commerce to provide valuable insights and suggestions.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in administrative or customer service roles, preferably in the fashion or e-commerce industry.
• Proficient in using Microsoft Office and Google Workspace.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Familiarity with e-commerce platforms such as Shopify, WooCommerce, or similar.
• Knowledge of Indonesian fashion industry and trends.
• Fluent in both English and Indonesian, with excellent written and verbal communication skills.

🛠️ Keahlian

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