Deputy Front Desk Receptionist

PT Mitra Rahayu · 📍 Belawan, Sumatera Utara · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 5.000.000 per month
PT Mitra Rahayu is seeking a dedicated Deputy Front Desk Receptionist to join our team in Belawan, Sumatera Utara. As a Deputy Front Desk Receptionist, you will be responsible for providing excellent customer service and support to our guests. This is a great opportunity to work in a dynamic and fast-paced environment while developing your skills and career.

📋 Tanggung Jawab Pekerjaan

Assist the Front Desk Receptionist in managing guest check-ins and check-outs.,Provide information about hotel amenities, facilities, and local attractions.,Handle guest inquiries and complaints, ensuring a high level of customer satisfaction.,Maintain accurate records of guest information and reservations.,Assist with the preparation and distribution of housekeeping and maintenance requests.,Coordinate with other departments to ensure smooth operations and excellent guest service.,Assist with the organization and management of the front desk area, including supplies and equipment.,Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and time management skills.,Familiarity with hotel management systems and software.,Ability to work well under pressure and in a fast-paced environment.,Proficiency in English and Indonesian languages.,A friendly, professional, and approachable demeanor.

🛠️ Keahlian

Customer serviceCommunicationOrganizationTime managementProblem-solvingMultitaskingAttention to detailTeamwork
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